Why should you use an architect? The answer is always that architects add genuine value to a project 鈥� specialist, high-level skills, creative solutions, beautiful design, and competence and compliance with the latest building safety and insurance requirements as well as a wider general understanding of the project process and collaborative needs.
In an ever-congested marketplace, communicating this value to potential clients is not only essential but sometimes tricky.
鈥淵ou first need to identify your value,鈥� says Nikita Morell, a copywriter and marketing strategist who works only for architects. 鈥淐ompetition is fierce 鈥� architects are competing against builders, drafts people, even Aunty Karen鈥檚 best friend鈥檚 son who is 鈥榞ood at drawing plans鈥�. So you need to ask yourself, 鈥榳hat makes your ideal clients choose you over all other options?鈥欌��
So where to start with strengthening an architect's message? It all starts with their website.
Why investing in a website can pay dividends
An architect鈥檚 website is a practice鈥檚 online shop window and should first and foremost show visitors how it has successfully delivered value in the projects they are now being invited to check out.
When it comes to refining an approach to demonstrating value, Nikita suggests asking these questions before proceeding: should an architect make their homepage a soft-focus interior detail that offers visitors no clues to what lies beyond? Or should an architect make the visitor actually hunt for the menu cleverly hidden in a statement image before they get access?
Nikita recommends a website designed to communicate a clear message instantly from the outset. This approach requires a clear strategy.
1. Add a headline and/or subheading to your website homepage
Many practices make the mistake of having only a beautiful hero image on their homepage, Nikita begins.
But , which means that an architect doesn鈥檛 have long to capture the imagination of any potential clients.
This is why you need WORDS not just beautiful images on your homepage.
A home page or a sub-page needs a headline or a subheading to communicate the value you bring to a project. The right tagline will attract the right clients and filter out those clients who are not a great fit.
2. Show, don鈥檛 tell: showcase your value in your project descriptions
Nikita recommends using a website鈥檚 project descriptions to showcase design thinking, problem solving and approach to projects.
Many architects use project descriptions that simply state facts or features of the project, but there鈥檚 a need to go beyond this. In short, show, don鈥檛 just tell.
This means vividly depicting the project through sensory details and experiences, rather than merely listing features or intentions. Below is an example to illustrate the difference:
Tell: The hospitality project is located in Terminal 1 of the International Departures at LAX Airport. A combined caf茅 and shop, it aims to provide travellers with quality local ingredients that you can dine-in and enjoy, grab-and-go or purchase as gifts.
Show: Hand painted vintage signs point the way to the buttercup yellow caf茅, Rider鈥檚 Shack. Facing the tarmac, it offers respite from the busy concourse at Terminal 1 of the International Departures at LAX Airport. Travellers seated at long, resin communal tables enjoy their intricate smoothie bowls, while others pass the time perusing the local produce displayed on solid maple shelves. The Beach Boys鈥� Surfin鈥� USA plays over the speakers, a charming nod to California鈥檚 laid back 1960s surf culture.
This 鈥榮how鈥� approach immerses the reader in the experience of the building, making the project's goals and features more tangible and impactful.
To go beyond describing what a person can SEE, ask:
- What does your space smell like?
- What do certain materials feel like?
- What can you hear?
Aim to weave in at least two senses when writing project descriptions.
Read more about five easy fixes you can make to improve your website
3. Sprinkle testimonials throughout a website
Social proof that an architect can deliver value is incredibly powerful. 鈥淚t鈥檚 much more impactful for others to brag on your behalf,鈥� says Nikita. 鈥淐ollect and prominently display testimonials from past clients and collaborators who can speak to the quality and impact of your work.鈥�
Typically, prospective clients will encounter an architect鈥檚 website testimonials when researching architectural services, considering different options and evaluating if they are the right fit for them.
At this point, potential clients will have questions 鈥� better known as objections 鈥� running through their minds:
- Will they really listen to and respect my ideas?
- Do they have experience in working on projects similar to mine?
- Will they respect my budget?
- Will they stick to my timeline?
- Will they prioritise my project?
- Are they easy to work with?
Testimonials on a website can help:
- Prove the effectiveness of a design process.
- Attract the right types of clients (and discourage the wrong ones).
- Overcome doubts.
- Reduce perceived risk.
Thanks to Nikita Morell, Copywriter & Marketing Strategist for Architects. .
Text by Neal Morris and the 澳门王中王 Practice team. This is a Professional Feature edited by the 澳门王中王 Practice team. Send us your feedback and ideas
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