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Artificial Intelligence: how can architects get the best out of ChatGPT?

AI text generators can be a research and retrieval tool, as well as a drafting tool for written content. But what you ask them is crucial to help get the best results.

22 June 2023

Whether you love it or hate it, are excited by its problem-solving abilities or are terrified by its potentially negative implications, Artificial Intelligence (AI) is here to stay.

and are scrambling to understand and explore guard-railing measures for the myriad tools that hundreds of millions already use worldwide. Meanwhile, creative professionals like architects have found that text-to-image and text-to-text generators have greatly altered their processes as of right now.

When a new version of the AI chatbot was released in late 2022, it provided users with an extraordinarily powerful tool that can create essays, reports, and short and long form text on any subject at the touch of a button.

To illustrate its fast growing popularity, both .

More importantly, it does architecture too. Asking ChatGPT how UK architects鈥 practices can improve their productivity by using the app, it generates a very plausible and well-written case for embedding ChatGPT into workflows within around five seconds of asking. Many of its suggestions revolve around streamlining communications and generating reports.

A handy, two-minute guide to ChatGPT (Credit: The AI Advantage)

How can ChatGPT be used?

Two uses that ChatGPT itself recommends to architects, both of which are unquestionably valuable, are as a research and retrieval tool, and a drafting tool for written content.

However, the answers are only as good as the questions or 鈥榩rompts鈥 that are asked, while one of the great differentiators of ChatGPT is that you can ask follow up questions and the app will answer them in the context of the previous questions. It stays on topic.

This allows the user to drill down readily to greater detail or technicality, or veer off into a more specific line of inquiry, perhaps having been prompted by the previous answer.

What is ChatGPT?

When was ChatGPT invented?
OpenAI first introduced its GPT (Generative Pre-trained Transformer) Large Language Model in 2018.

How did it start?
ChatGPT first started with GPT-1. Its successor was GPT-2, which launched in February 2019 and displayed significant improvements in understanding language and its abilities to generate text.

What came next?
ChatGPT 3 and then ChatGPT 3.5 followed, in 2020. ChatGPT 4 was then launched in November 2022 on the OpenAI website.

How does it do what it does?
The bedrock of the technology is the Generative Pre-trained Transformer 鈥榓rchitecture鈥.

What does the acronym really mean?
鈥楪enerative鈥 describes how GPT models are able to generate content based on "patterns and context they have learned from training date". 鈥楶re-trained鈥 means that models are pre-trained on huge amounts of text data from different sources, which allows them to learn grammar, linguistic patterns, facts and context. Finally, 鈥楾ransformer鈥 refers to the neural network model designed for 鈥榥atural language processing tasks鈥. This architecture uses 鈥榮elf-attention mechanisms and parallel processing鈥 to produce accurate copy at large scale. (Source: )

Versions of chatbot AIs have been launched by both Microsoft and Google. (Credit: Pexels)

How ChatGPT can be a great starting point for producing copy

Nikita Morell, a , says in terms of generating copy, architects can use ChatGPT for drafting initial outlines for content. For example, this could include project descriptions, blog articles, proposals and press releases, or even for writing website copy (ie: website taglines, calls to action or biographies).

For an architect who is not a naturally strong writer, ChatGPT gives you something to start with, she says, which can then be augmented with your own creativity and expertise.

鈥淐hatGPT can be a useful tool for brainstorming and generating new research ideas,鈥 she says. 鈥淚t often helps spark new ideas or provides different perspectives. For example, if I鈥檓 trying to brainstorm ideas for website taglines, I might prompt it with: 鈥楥ome up with a clever and easy-to-understand analogy for [insert subject]鈥, such as the 鈥榗hallenges of hiring an architect鈥.鈥

ChatGPT is also smart enough to tailor material to a prospective client鈥檚 needs.

鈥淎rchitects could use ChatGPT to find clients鈥 鈥榩ain points鈥, such as specific problems or frustrations they might have experienced when hiring an architect in the past,鈥 she suggests.

鈥淚dentifying these 'pain points' allows architects to align their messaging with their ideal client鈥檚 needs and challenges and can enhance the effectiveness of marketing and business development efforts.

鈥淎 prompt example would be: 鈥楪ive me a list of 10 pain points [insert your ideal clients] may be dealing with in regards to [insert your service]鈥, or 鈥楪ive me a list of 10 pain points homeowners may be dealing with when hiring a residential architect for the first time鈥.鈥

Example of a limited ChatGPT prompt:

An example of a limited ChatGPT prompt: Write a call to action for the homepage of an architects website. Response: "Ready to bring your architectural vision to life? Let's create something extraordinary together. Contact us now to schedule a consultation and discover how our innovative designs can transform your space into a reflection of your unique style and aspirations. Don't wait another day to start building your dream home. Click the button below and let's get started!" (Credit: Nikita Morell/ChatGPT)

Example of a better ChatGPT prompt:

Example of a better ChatGPT prompt: Write a call to action for the homepage of a commercial architect's website. We want to prompt ideal clients to contact us for a scheduled consultation. Some ideal clients are ready to chat to others doing their research. Make it conversational. Response: "Whether you're eager to dive into the details or just dipping your toes in the research pool, we're here for you! Our team of expert commercial architects is ready to collaborate and bring your vision to life. Let's chat about your project and explore the possibilities together. Click the button below to schedule a consultation and let's make your commercial space dreams a reality. No pressure, just friendly expertise waiting to assist you.!" (Credit: Nikita Morrell/ChatGPT)

How to use prompts to make your copy more accurate and personable

For copywriting, the biggest downside is with the tone of voice, Nikita suggests. As an AI language model, ChatGPT generates responses based on patterns and examples learned from its training data, without a true understanding of context or emotions. This can sometimes result in a lack of nuance or the inability to convey emotions effectively.

鈥淵ou can prompt ChatGPT to 鈥榤ake it more friendly鈥 or 鈥榤ake it more casual鈥, but it鈥檚 very hard to generate your practice鈥檚 exact tone of voice accurately,鈥 she continues. 鈥淚n my experience, I also found ChatGPT struggles to express sarcasm, humour, empathy, or other subtle aspects of human communication. For example, it might respond to a casual question with a formal tone or fail to capture the intended light-heartedness of a conversation.鈥

Nikita鈥檚 verdict is that ChatGPT is an excellent tool when used correctly. 鈥淚t鈥檚 really important to remember ChatGPT is pulling from un-curated internet content, which includes a lot of junk. So, while it tries its best to give accurate information, it鈥檚 not always spot-on with the facts. It has zero ability to identify what is accurate information against what is false or inaccurate.鈥

And with that in mind, Nikita concludes with this piece of advice: while the likes of ChatGPT can act as an incredibly fast and powerful research tool - like your very own virtual research assistant 鈥 and produce copy for myriad uses, architects must still ensure that they validate any critical information from reliable sources.

Learn more about AI with our feature - Artificial Intelligence: How can architects incorporate Midjourney into their design process?

Thanks to Nikita Morell, founder, Architects WordShop and .

Text by Neal Morris. This is a Professional Feature edited by the 澳门王中王 Practice team. Send us your feedback and ideas.

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